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Our products are shipped within 2-3 Days of order fulfillment. Products may be shipped separately to ensure you get them in a timely manner and there are not further delays.

Please be advised due to Covid-19, shipping companies have experienced a larger than normal amount of packages and this may result in multiple delays. If your package is not received within 30 days of purchase please reach out to Us and we will assist you in locating your order.

If needed to reach out regarding an order you can contact us by:

    • Visiting this page on our website: https://palmettoreina.com/
    • Emailing us: contact@palmettoreina.com
    • Calling us: 1-604-706-5557

    Please allow up to 48 hours for a response as seasonal volumes are high but we ensure someone will reach back out to you!


For Returns please see Refunds